How to Get a Void Cheque from RBC: A Step-by-Step Guide

A void cheque is a vital document used for setting up direct deposits, pre-authorized payments, and other electronic transactions. If you’re an RBC (Royal Bank of Canada) customer, you may need a void cheque for various financial transactions. In this article, we’ll guide you through the process of obtaining a void cheque from RBC, so you can easily set up your financial arrangements.

Use RBC Online Banking to Download a Void Cheque

One of the easiest ways to get a void cheque from RBC is through their online banking platform. Follow these steps to download a void cheque:

a. Visit the RBC Online Banking website at and log in with your RBC client card or username and password.

b. Once logged in, go to the “Accounts” tab and select the account for which you need a void cheque.

c. Click on the “Account Details” link to access your account information.

d. Under the “Account Services” section, find and click on the “Void Cheque” link.

e. The system will generate a PDF file containing your void cheque. Download and save this file to your computer or device.

f. You can now print the void cheque or send it electronically, as needed.

Request a Void Cheque Through RBC Mobile App

RBC customers can also obtain a void cheque using the RBC Mobile App. Follow these steps to get a void cheque through the app:

a. Download the RBC Mobile App from the App Store (for iOS devices) or Google Play Store (for Android devices).

b. Open the app and sign in with your RBC client card or username and password.

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c. Select the account for which you need a void cheque.

d. Tap on the “More” icon (usually represented by three dots) and then select “Account Services.”

e. Find and tap on the “Void Cheque” option.

f. The app will generate a digital void cheque. You can save this image to your device or share it via email or other messaging apps.

Request a Void Cheque Through RBC Telephone Banking

If you prefer to request a void cheque through telephone banking, follow these steps:

a. Call RBC’s telephone banking service at 1-800-769-2511 (for Canada and the US) or the appropriate number for your country.

b. Authenticate your identity by providing the necessary information, such as your client card number, password, or other personal details.

c. Once authenticated, navigate the automated menu or speak with a customer service representative to request a void cheque for the desired account.

d. The representative may provide you with an electronic version of the void cheque, or they may mail a physical copy to your registered address.

Visit an RBC Branch to Request a Void Cheque

For those who prefer in-person banking, you can visit your local RBC branch to request a void cheque. Follow these steps:

a. Locate your nearest RBC branch using the branch locator tool on RBC’s website or by searching “RBC near me” in a search engine or map application.

b. Visit the branch during business hours and bring identification and account information with you.

c. Speak with an RBC representative and request a void cheque for your desired account.

d. The representative will either provide you with a physical void cheque on the spot or have one mailed to your registered address.

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Creating a Manual Void Cheque

If you have a physical chequebook for your RBC account, you can create a void cheque manually. Follow these steps:

a. Take out a blank cheque from your chequebook.

b. Write “VOID” in large letters across the front of the cheque, ensuring it covers the spaces for the date, payee, and amount, but does not obscure your account information.

c. Make sure to also write “VOID” across the signature line to prevent unauthorized use.

d. You can now provide the manually voided cheque for direct deposit or pre-authorized payment setup purposes.

Important Tips for Handling Void Cheques

  1. Keep your void cheque secure, as it contains sensitive account information that could be used for fraudulent activities. Only share your void cheque with trusted parties and institutions.
  2. Double-check the account information on your void cheque to ensure it’s accurate and corresponds to the account you intend to use for direct deposits or pre-authorized payments.
  3. If you suspect any unauthorized activity on your account after sharing your void cheque, contact RBC immediately to report the issue and protect your account from potential fraud.


Obtaining a void cheque from RBC is a straightforward process, and you can choose from various methods, including online banking, the RBC Mobile App, telephone banking, or visiting a local branch. Alternatively, you can create a manual void cheque using a blank cheque from your chequebook. Regardless of the method you choose, always handle void cheques responsibly and securely, as they contain sensitive account information.

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