Savannah Chrisley went on a rampage against Southwest Airlines after an attendant manning the airline’s airport kiosk kicked her off the plane because she wanted to take her bag instead of checking it. However, a representative of the airline told ET that he told a “weird story”.
The podcast host took to her Instagram Stories on Thursday to post several videos saying she was supposed to be on a flight home, but instead missed her flight and was forced to board another flight with a connecting stop in Baltimore. Chrisley said the trouble started when the attendant said she needed to check her bag and couldn’t take it.
“So I officially know why everyone hates Southwest so much,” she began her video.
He dissected his video to show the attendant who allegedly kicked him off the plane and called him names before calling him a “danger” and an “a**hole”.
“So, I went to get on my plane to board and he told me he wanted to check my bag,” Chrisley said. “I was like, ‘OK. I’m going, if you don’t mind, I’ll take my bag on the plane. [and] See if I can match it, if not, I’ll check it out. His exact words were, ‘No, that won’t happen.
“Well, well, if I have to check it we’ll go ahead and put a tag on it, but I’d like to see if there’s any room for it,” she continued, “and he’s gone, you’re an unruly traveller.
Chrisley said the pilot was “standing next to me” and told the attendant “he needs to be quiet, he’s going to find a place for my bag.”
“The Southwest attendant actually saw the pilot — the flying man,” said parents Todd and Julie Chrisley, who are serving 19 years in prison after being convicted of federal tax fraud. Responsible for our flight and our safety, the most important person at Southwest Airlines — he looked at him and said, ‘Stay out of it.’
Chrisley then said the attendant told her she wasn’t on the plane.
A Southwest Airlines representative tells ET that it is aware of Chrisley’s video and is “looking into the situation.” The rep continued, “Our initial reports indicate a different story than the customer’s account, that she was late in the boarding process and repeatedly insulted our employee after being asked to gate-check her bag.”
The representative continued, “As a result, the customer was denied boarding on her original flight and we rebooked her on a later flight later that day.”
Chrisley admitted to insulting the assistant after the pilot engaged in his story.
“Now, I’m not going to lie, when this Southwest attendant told the pilot to calm down, I told the Southwest attendant that he didn’t need to be an a**hole today,” she said. “Then he threw me out of the plane.”
Chrisley said she told the aide she wanted to take her 10-year-old sister home that night, but the aide told her, “I don’t care.”
She went on to trash the airline, and begged the “handsome” pilot to switch airlines, and even took a breakup scene with a flight attendant.
“I believe he found a better purpose for his life,” Chrisley said in his video. “Maybe I shouldn’t have said it. But the devil came over me, and then Jesus didn’t come out.”
Chrisley said he would “never fly” Southwest again and that “your airline service is so bad that the airline should put your flight together.”